Stitch Fix Customer Forum | Stitch Fix FAQ 2017
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Stitch Fix Q&A Forum
How much does Stitch Fix charge for shipping? Do they offer free shipping all the time? Where does Stitch Fix ship from? Do they ship on weekends? more
Last answer by Donata L. 58 months ago +0 votes:
No, Stitch Fix does not accept payment by persona check, cashier’s check, or money order via its website at this time.  At present, the company only accepts payment via major credit cards including Visa, MasterCard, and American Express.  You should be able to pay with a bank-issued Visa or MasterCard.  You will be required to select your preferred payment type during the chec... more
Last answer by Donata L. 58 months ago +0 votes:
No, Stitch Fix does not accept payment by PayPal at this time.  At present, the company only accepts payment via major credit cards including Visa, MasterCard, and American Express.  You should be able to pay with a bank-issued Visa or MasterCard.  You will be required to select your preferred payment type during the checkout process on a secure and safe site. The company uses Brain... more
Last answer by TinTinB 61 months ago +0 votes:
No, Stitch Fix doesn't ship orders to international countries. Orders are only shipped within the United States via USPS Priority Mail shipping method. Stitch Fix also offers free shipping for their members. For more detailed information about shipping, visit the source URL below or contact the customer service. Source URL: https://www.stitchfix.com/logged_out_faq/ more
Last answer by Knoji 61 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Stitch Fix:Stitchfix is an innovative online shop trading in women’s fashion items. Based on an initial, individual style survey, Stitch Fix proceeds to send tops, dresses, accessories, and other clothing items individually chosen to suit customers’ particular tastes and sizes in a package of five items per shipment.... more
Asked by Joseph P in Stitch Fix1 answers
Last answer by Knoji 61 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Stitch Fix:Founded by Ivy League graduates Erin Flynn and Katrina Lake in February of 2011, the company aims to “provide a curated shopping experience for women”, especially those too busy to shop but with an interest in looking stylish. Located in San Francisco, Stitch Fix has already established a national presence... more
Last answer by Knoji 61 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Stitch Fix:Customer response to Stitch Fix has been very positive. Comments posted on Stitch Fix’s site include: “It took me a while to actually try it out from the time I first discovered it but now, I’m hooked.” This writer found no negative comments about Stitch Fix and no reservations from online shop... more
Asked by Ron West in Stitch Fix1 answers
Last answer by Knoji 61 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Stitch Fix:Company trustworthiness and credibility have been established by the publication of articles such as this one in the San Francisco Gate as well as bloggers like Swell and Stylish. Though the company is not accredited by the Better Business Bureau, it has racked up positive comments such as “new fave thing ever&r... more
Last answer by Knoji 61 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Stitch Fix:Stitch Fix takes the power of some social media sites very seriously. With an excellent presence on Twitter, including 2,276 followers, Stitch Fix surprisingly has only 460 unique visitors monthly according to compete.com. StatMyWeb gives a more realistic number of 2,315 unique visitors daily. Stitch Fix has not worke... more
Last answer by Knoji 61 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Stitch Fix:With a Google PageRank of 3 (out of 10), an Alexa score of 147,475 in the United States, and slowly climbing indexed page figures with all three major search engines, Stitch Fix is making a deep impression on the online market considering that it is such a new company still in beta (the website stitchfix.com appears t... more
Last answer by Knoji 61 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Stitch Fix:Shopping safety at Stitch Fix seems to be of paramount importance for the site owners. They have invested in the use of Braintree Payments to process all credit cards. Stitch Fix does not store any credit card information on their servers, and they use a secure and encrypted connection to transmit personal data. A Goo... more
Last answer by Knoji 61 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Stitch Fix:Pricing is flexible and depends partly on the customer’s specifications. All customers are charged a $20 “styling fee” for each shipment of five items. This fee is applicable to the purchase of any item in the current fix, but cannot be held over in the event that the customer buys nothing. It is not... more
Last answer by Knoji 61 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Stitch Fix:Payment options with Stitch Fix are not clearly indicated on the company site. Credit cards are mentioned in passing on the Stitch Fix FAQ page, but as the site is still in beta and requires an “invite” to join and gain access to the service, there is at the moment no way to confirm the availability of alt... more
Last answer by Knoji 61 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Stitch Fix:Stitch Fix clients enjoy free shipping both ways as a benefit of membership. Stitch Fix ships using USPS priority mail and provides customers with a tracking number via email after each fix has shipped. At this time, Stitch Fix cannot ship outside of the United States. There is no indication of an express mail option ... more
Last answer by TinTinB 61 months ago +0 votes:
These are the return policies of Stitch Fix. Returns must be postmarked within 10 days of the receipt date Returns for clothing and accessories must be unworn The customer service must be contacted first to obtain further instructions at hello@stitchfix.com For more detailed information about returns, visit the source URL below or contact the customer service. Source URL: https://www.sti... more
Last answer by Knoji 66 months ago +0 votes:
You can find the answer to this question in this review of Stitch Fix written by Sharifa Sanderson - an excerpt is posted below:Stitch Fix offers consumers a whole new way to shop. By using their service, you can get the best styles delivered to your door. You try them on, choose whatever you like and then send back what you don’t like. Stitch Fix team members will always try to send you ... more
Last answer by Knoji 66 months ago +0 votes:
The answer to question was posted in this review of Stitch Fix written by Sharifa Sanderson - an excerpt is posted below: Their system is easy to use, once you enter your payment information you can schedule the week in which you want to get your fix Give them your style and size preferences to increase your chances of getting items that suit you Get stylish goodies to try on in the comfort of ... more
Asked by Kim Sun in Stitch Fix1 answers
Last answer by Knoji 66 months ago +0 votes:
The answer to question was posted in this review of Stitch Fix written by Sharifa Sanderson - an excerpt is posted below: Stitch Fix is unique There are no other stores that offer the kind of service that they offer You can try on whatever you like at home and have a little fashion show for your friends, relatives and other persons. This way they will also be able to share their opinion on whic... more
Last answer by Knoji 66 months ago +0 votes:
The answer to question was posted in this review of Stitch Fix written by Sharifa Sanderson - an excerpt is posted below: All packages that are sent to you will attract a styling fee of $20 The $20 styling fee is not charged until the day that they ship your package It is not a subscription fee and you will not be charged if you do not request a fix The styling fee is not just a service charge... more
Last answer by Knoji 59 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Stitch Fix:Returns are due back in the mail 3 days after receipt of the package. All returned items must be unworn. Any returned items must be sent back right away, and in one package. If nothing is received back within the given time frame of 10 days, Stitch Fix assumes that the customer is keeping all items in the current &ldq... more
Stitch Fix Overview

Stitchfix is an innovative online shop trading in women’s fashion items. Based on an initial, individual style survey, Stitch Fix proceeds to send tops, dresses, accessories, and other clothing items individually chosen to suit customers’ particular tastes and sizes in a package of five items per shipment. Customers are free to send all unwanted items back to Stitch Fix. more

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